{"id":1746,"date":"2016-02-15T23:30:28","date_gmt":"2016-02-15T23:30:28","guid":{"rendered":"http:\/\/mydiscover.net.in\/sms\/?page_id=1746"},"modified":"2016-02-15T23:30:28","modified_gmt":"2016-02-15T23:30:28","slug":"how-to-deal-with-a-firestorm-of-controversy-on-your-blog-before-it-suffocates-you","status":"publish","type":"page","link":"https:\/\/mydiscover.net.in\/blog\/how-to-deal-with-a-firestorm-of-controversy-on-your-blog-before-it-suffocates-you\/","title":{"rendered":"How to Deal with a Firestorm of Controversy on Your Blog (Before it Suffocates You)"},"content":{"rendered":"<p><em>This is a guest contribution from\u00a0Sherice Jacob.<\/em><br \/>\nYou\u2019ve just hit Publish. You don\u2019t know what will happen from here, but at the moment, you feel relieved.\u00a0You\u2019ve just written one of the most controversial, eye-opening, highly-polarizing posts on your blog. You know it\u2019s ripe for debate and there are going to be readers who take your perspective personally \u2013 as if you secretly wrote it for \u2013 and about \u2013 them.<br \/>\nSome bloggers will tell you that controversy is one of the best possible angles you can take on your blog. And for some people, it is. For others, it can be a disastrous downward spiral \u2013 but one thing is certain, people will love it, either way.<br \/>\nCase in point, the social meltdown that occurred on the <a href=\"http:\/\/www.zdnet.com\/amys-baking-company-crashes-and-burns-on-facebook-after-kitchen-nightmares-show-7000015434\/\" target=\"_blank\" rel=\"noopener noreferrer\">Amy\u2019s Bakery Facebook page<\/a> after the company was featured on chef Gordon Ramsay\u2019s Kitchen Nightmares. Chef Ramsay actually quit the episode because the proprietors refused to listen to him. That, coupled with thousands of comments from users on Reddit and Yelp added fuel to the fire. The husband-and-wife team leapt into the fray, alternating between defending themselves and cursing out the posters.<br \/>\n<strong>It was the perfect example of how NOT to handle controversy and criticism.\u00a0<\/strong><br \/>\nIt\u2019s also worth mentioning that consequently, their page went from 2,500 likes on Facebook, to over 50,000. It\u2019s doubtful that people liked the company as much as they liked the drama.<\/p>\n<h2>Why We Secretly Both Love and Hate Controversy<\/h2>\n<p>On the whole, we like to play it safe. Even as young children, we\u2019re taught not to \u201cruffle any feathers\u201d and to use our \u201cindoor voices\u201d.<br \/>\n<strong>But a good controversy demands that we draw a line in the sand and dare others to cross it.<\/strong>If you\u2019ve got a topic so heartfelt and genuine that you just have to share it \u2013 do it. One post that\u2019s near and dear to you will be worth more to your readers than ten \u201csafe\u201d posts.<br \/>\nThe fact is, no one knows the topic like you do. Considering that you\u2019re not riling up readers just to touch a nerve, and that you truly do value and believe in what you have to share \u2013 then you\u2019ve already laid the groundwork for a good controversial post that makes a point while remaining open to discussion.<\/p>\n<h3>You Don\u2019t Need to Seek Out Their Approval<\/h3>\n<p>While it\u2019s nice to have readers in your corner vouching for your perspective \u2013 you don\u2019t need to actively seek out their approval.<br \/>\nNothing makes a blogger look weaker than stating their point and then chasing it up with \u201cAm I right, guys? Am I right?\u201d By the same token, don\u2019t do a complete 180 degree shift and play the victim card. Hand-wringing and taking everything personally just gives the criticizers more reason to keep attacking you and your post.\u00a0 Sadly, some people do this as a form of entertainment.<br \/>\n<strong>Know when to respond, when to walk away<\/strong>, and when to learn from your actions (and yes, you can do all three of these based on the comments in your post!)<\/p>\n<ul>\n<li>If you\u2019ve made your point as clearly and accurately as possible, you\u2019ve done what you set out to do.<\/li>\n<li>If you\u2019ve made some mistakes, take a step back, acknowledge the errors and make corrections<\/li>\n<\/ul>\n<p>Above all, don\u2019t attack the commenters for posting their point of view, like the bakery company did. They simultaneously managed to proclaim their goodness, lash out at posters and play the victim card all at once.<\/p>\n<h2>Don\u2019t Turn Your Audience into Mashed Potatoes<\/h2>\n<p>Know what bloggers and mashed potatoes tend to have in common? Lumps.<br \/>\nIn that, as bloggers, we\u2019ve been preached to so much about personas and demographics that we tend to lump all our readers together in terms of likes\/dislikes\/interests\/lifestyles. Like MMO computer games?\u00a0 Then you must be a level 60 basement-dwelling, cheeto-stained neckbeard!<br \/>\nWrong.<br \/>\nResist the urge to lump your audience together into neatly organized stereotypes and they\u2019ll be a lot more forgiving of your observations (even if they disagree with them). Every user has a unique perspective, so making generalized statements toward a group, a product or a person is sure to inflame the others who don\u2019t match that generalization, and resent being pigeon-holed into that group.<\/p>\n<h2>Agree to Disagree<\/h2>\n<p>Remember above all, that this is<em> your<\/em> blog. You can answer questions, post responses and make corrections on your own terms. Keep the discussion on track and resist the urge to give in to commenters who interrupt or veer off topic.\u00a0 Stay focused and agree to disagree.\u00a0 Who knows? Maybe after making your first controversial post, you can follow up with a \u201cWhat I\u2019ve Learned\u201d lesson.<br \/>\nAbove all, resist the urge to delete the post and censor the comments. Blogs are not a one-way street.<\/p>\n<div>\nYour true readers will follow you to the ends of the earth and back, even if they don\u2019t agree with you.<strong>And that\u2019s what makes a controversial post so rewarding.<\/strong>\n<\/div>\n<p><em>Want to improve your blog, but don\u2019t know where to start?\u00a0 Sherice Jacob offers comprehensive blog reviews with an emphasis on getting you more subscribers, more traffic and more sales. Learn more at <a href=\"http:\/\/www.ielectrify.com\/reviews\" target=\"_blank\" rel=\"noopener noreferrer\">iElectrify.com<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a guest contribution from\u00a0Sherice Jacob. You\u2019ve just hit Publish. You don\u2019t know what will happen from here, but at the moment, you feel relieved.\u00a0You\u2019ve just written one of the most controversial, eye-opening, highly-polarizing posts on your blog. You know it\u2019s ripe for debate and there are going to be readers who take your <\/p>\n<div class=\"read-more-text\"><a href=\"https:\/\/mydiscover.net.in\/blog\/how-to-deal-with-a-firestorm-of-controversy-on-your-blog-before-it-suffocates-you\/\" class=\"read-more\">continue reading<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1746","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Deal with a Firestorm of Controversy on Your Blog (Before it Suffocates You) - My Discover<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mydiscover.net.in\/blog\/how-to-deal-with-a-firestorm-of-controversy-on-your-blog-before-it-suffocates-you\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Deal with a Firestorm of Controversy on Your Blog (Before it Suffocates You) - My Discover\" \/>\n<meta property=\"og:description\" content=\"This is a guest contribution from\u00a0Sherice Jacob. 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